In the face of the banking world's readiness to transition to ever-increasing digitization, Test Achats responds and demands in particular that bank statements should be available to bank customers for at least 10 years.
The banking sector is being reorganized in Belgium. The number of bank branches is steadily decreasing in favor of increased digitization.
Banks are increasingly encouraging their customers to make online transactions using a smartphone or computer. That is why we are moving towards a "completely electronic" society.
More convenient and easier, it is especially cheaper for banks that pay more and more expensive all manual operations performed by their clients.
In the face of this situation, Test-Achats took the initiative. The Consumer Ombudsman Association again invites them to sign a petition launched in February to demand free cash withdrawals from distributors and a free account for customers who manage everything online. It has already collected over 16,000 signatures.
In addition, Test-Achats requires banks to keep their bank statements for at least 10 years instead of 2 years at present."Banks limit and even eliminate the possibility of printing statements of accounts at the agency. If this option is removed, it must be possible to find evidence of some online transactions. that the bank keeps them long enough and we think 10 years is the minimum. More than an anti-money laundering regulation requires banking organizations to keep these transactions for 10 years. ", says Julie Frère, Test-Achats spokeswoman.
"You should know that bank statements can provide legal evidence of transactions that were made as opposed to a simple transaction history"he adds.