Referring to last week's story about the iPhone & # 39; a XS, iPhone & # 39; a XS Max and iPhone & # 39; a XR no longer displays battery status data after third-party battery repairs – what the Internet has quickly called Apple blocking battery repairs , Apple sent me the following statement:
"We take the safety of our customers very seriously and want to be sure that every battery change will be done correctly. Currently, there are more than 1,800 authorized Apple service providers in the US to give our customers even more convenient access to high-quality repairs. Last year, we introduced a new customer notification function if we are unable to verify that the new original battery was installed by a certified technician after Apple repair processes. This information protects our customers against damaged, poor quality or used batteries that can lead to safety or performance issues. This notification does not affect the customer's ability to use the phone after unauthorized repair. "
I have already written a ton about it, so I will briefly summarize this update: this is basically what I discussed in the above video and based on it in the previous article.
No batteries are blocked. It's hyperbole, sensation, tactics of deterrence. And it's good that customers know if they are buying or buying, as well as an iPhone with a secondary battery or third-party installation. The information is good.
I still have the impression that while the idea is fine, implementation can be better. Especially if someone is thinking of buying a used iPhone & # 39; a, they should absolutely have an easy way to check if they have any repairs. This can and should affect the decision-making process.
But battery condition is also important information, especially for people who have batteries in the aftermarket or third party repairs. If Apple is unable to get accurate information about the batteries that they did not install and pair, maybe an approximation would be helpful? That way, if the repair of your secondary battery or a third-party repair was great, they can rest. If it was wrong or fraudulent, they can take it into account immediately.
But let me know what you think.