PlayStation 5 successfully completed the second part of its premiere, which reached Europe on Thursday, although it was not without problems. And if you are one of the buyers and are irritated by strange noises made by the console, the problem may not be serious.
Frank Keienburg, a developer at Supercell and a PS5 buyer in Finland, was plagued by unhealthy noises while the PS5 was on. No wonder he suspected a spoiled fan like most people after playing the clip:
@PlayStation Fan noises interrupted and remain so on initial start-up. Disk version. Can be heard throughout the apartment. Fan bricked up? Should I go back to the seller and how long will I have to wait for a replacement? Other solutions? # Ps5 #fan #noise pic.twitter.com/ynVZSGWq38November 20, 2020
However, knowing that shipping it back to Sony would likely be a huge delay given the console shortage, Keienburg decided to take a look at the issue for himself.
After ruling out a coil moan, noticing that the sound was not coming from the bearings, and recreating a similar hum with air, he decided it was worth risking a Sony warranty to look at the problem for himself. Indeed, the problem turned out to be a loose sticker: once removed, the PS5 was as silent as a mouse.
Update This has been fixed! ✅ Coil moaning was eliminated. ✅ Airborne sound (disconnected) ✅ No sound came from bearings (side) ➡️ Object disturbed? I used Torx Security Torx to open the fan case and found that the sticky label was lost. The label has been removed. Problem solved. 🤦♂️ pic.twitter.com/blqHuER44LNovember 20, 2020
It is not clear what this sticker – Keienburg is for recorded it was completely blank, with no text or identifying features. Although another user identified what it could be, thanks to the PS5 abandon video:
It almost looked like that. Great find!November 20, 2020
Your noisy PS5 may have a completely different cause, so we urge you not to follow Keienburg’s lead, unless you are very happy with the electronic repair and / or you are not willing to risk Sony’s willingness to offer assistance at a later date (although a note on there was no warranty sticker on the way).
Having said that, we can also understand the temptation. The launch of the PlayStation 5 has been an amazing success for Sony, with pre-sale stock it sells out almost immediately as soon as it’s online. Consumers have been less successful, however, as there is a lack of purchase opportunities and exorbitantly high prices for those forced to use eBay.
Knowing that it will probably take months for a replacement device to arrive, is it any wonder that people would be tempted to take the repairs into their own hands?
For those still looking for a PS5 ahead of Christmas, we watch where the stocks come in in our guide to where to buy a PS5. Best Buy, Gamestop, and Walmart are rumored to have PS5 shares for Black Friday as well, so keep your credit card on hand after Thanksgiving.